• gather the experts

    utilise the people who know, motivate the people who care, ideate the way to go

    choose outcome over process

    focus on the beneficiary, target the prize from the project or improvement, breakdown the plan to make the change worth chasing

    discover what is really known and prove it, and what is not known to find out

    be real about what to do and what someone else needs to help you do

  • choose the actions

    decide the user stories and rank them until the top issues are known

    what is needed to execute, by who, how and when

    describe mini problem statements and innovate resolution

    declare the resources that the project needs to request time, money, tech, authority

    explain in simple terms to seek endorsements and approval to go

  • manage the change

    reduce the temptation to over plan over train and over inform

    change stalls from paralysis by analysis

    it is possible, and it is achievable, that change can be fun when you drink from a firehose

    plan for the support of dedicated experts who smooth the change on the day and the days after

    decide on partial or full back out scenarios

    practice makes perfect but real situations makes champions by uncovering what practice can’t find