I have dealt with many projects over time and many project sponsors. Gino was probably the best I have worked with. His unique style provides support and leadership, and fosters the right conditions to help the project team succeed. Whenever I presented a problem or a solution to a problem, he listened, respectfully challenged the rationale to ensure it was sound, and then decided quickly. He is very engaged and supportive. He will also always seek to simplify where possible. One of the other unique approaches from Gino was to challenge existing constraints or demands made on the project from IT and other areas to ensure that they add value or were reasonable, which ensures that things are not just done because they have always been done that way.
Practice Delivery Manager, DXC Technology
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set up for success
the prime reason for variations and the negative aspect of seeking variations happens up front when there is temptation to shape the business case to get approved rather than achieve success
the business case needs to have a scope that can be achieved by the resources assigned to it
a business case should cost in the skills that are required and success should not be judged by the strength of the procurement negotations
design with vendors partners and internal subject matter experts a program based on their experience
the earliest the parties that will deliver the technology change sign into the success the more likelihood of getting success
steerco
lead by the project manager backed by the sponsor
if a partner or vendor or any other group is on the project team they are represented on the steering committee
be open and transparent on finances challenges issues and success in front of each in the room
this is the project safe space to be guarded respected and tasked with mutual success
the terms of reference needs to be written by the steering group and owned by them
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location location location
the business sponsor should physically place the team a stones throw away
the space the team works in needs to feel supported and owned by the sponsor
if anyone is billing the project for most of their time they need to sit with the project
only off shore or highly specialised skills should be located away from the sponsor
hear the project moving forward and you will find that over the course of the project you will provide hundreds of moments of input
project manager
the sponsors best friend is an independent project manager that reports to the sponsor
no ties to vendors no ties to partners no ties to the organisation no ties to anyone except allegiance to the success of the sponsor and the project
don’t hear what you want to hear…hear what the project manager knows
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scope budget time
the business case should aim high but it needs to be understood before starting what will be the priority of “give up”
knowing this allows planning and design methodology particularly with an agile approcah
should it be scope that varies be clear on the order of what might not happen
should it be budget is asking for more later acceptable or should the contingency be greater
if its time that can drift what’s the impact to budget and have contracts been constructed with this in mind
these three are interdependent and the team needs clarity of approach
devops
if agile is the way to go then multiple releases need embedding in business as usual
set up for the handover success by linking development knowledge with future operational ongoing maintenance
if ops are not ready or can’t keep up they will slow down stop or hinder the project flow